Our Services

What kind of work do we do?

& Strategy

We’re a really curious bunch here at One Small Step and we like to know what we don’t know. It’s a combination of a genuine interest in our client’s business and asking simple questions that lead us to finding insights and breakthrough work.

  • Qualitative and Quantitative Insights Development
  • User and Concept Testing
  • Brand Strategy and Positioning
  • Social Analytics and Conversation Monitoring
  • Search and Architecture Analysis
  • Acquisition and Retention (CRM) Strategy
  • Digital Strategy
  • Trend briefings
  • Market and Category Analysis and Planning

& Design

We build brands from scratch and we also update and polish the ones that might have lost their way. This involves us stripping brands back to their DNA then thinking about the best way to tell their story in today’s media environment.

  • Name and Logo Development
  • Brand Story
  • Content Library Generation
  • Visual Direction and Brand Usage Guidelines


Our business has the track record and experience in delivering award-winning creative, ‘Work that works’. We spend our time with data and insights, making sure the question is right. Then we ideate. Big, bold ideas that stem from the product or brand truth. Finally, we think about the best ways to deliver this message to people in a useful and entertaining way. We call these, Stories that Stick.

  • Creative Strategy
  • Brand Story
  • Brand Platform Idea
  • Integrated Campaign Comms (TV, Digital, Radio, Print, POS, Direct)


We like to think of content as just a different word for stories, told on behalf of brands in lots of different places. We are experts at designing, building and distributing content through channels.

  • Content Strategy And Development
  • Content Creation and Journalism
  • Channel Management and Curation
  • Internal Communications
  • Public Relations and Launch Programs
  • Influencer and Stakeholder Management

& Technology

One Small Step Collective is both Agency and Development Platform. We develop technology, services and products on behalf of clients and ourselves that solve problems for brands and consumers.

  • Software Development and Prototyping
  • Websites, Apps, Social Media Platform Design and Development
  • Direct Digital Platforms
  • Product and Services Development


Our process of building a team ‘fit for purpose’ was taken from the production model. So naturally, we are better at it than most. Added to our local expertise, we have experience working in overseas markets. We have close links and ties to incredible production and services teams up to Asia and into Europe. This, together with our internal capabilities, means we make sure that we have the best of the best ensuring our ideas are produced properly.

  • Broadcast Production - TV, Radio, Digital Film, Podcast
  • Web Builds
  • App builds
  • Software
  • Mock ups and Prototypes
  • Activation and Events